Archive for the ‘Social Media’ Category

Murder Victim’s Family Find Out About Death Via Facebook

Monday, January 2nd, 2012

Facebook and other social media sites are changing the way we communicate and aggregate newsIn the early hours of Boxing Day 2011 Anuj Bidve was with a group of friends visiting Manchester when he was murdered. The identity of Mr Bidve was not announced until his next of kin back in his homeland of India had been informed by the police. Unfortunately the family did not find out about Mr Bidve’s death via the police but through Facebook.

At first sight this fact is shocking, my thought was that the police must have been very slow at tracing Mr Bidve’s relatives. In reality it would be very difficult to beat the speed of the Internet in general and social media sites in particular. The key here is that Mr Bidve was out with friends. Those friends are almost certainly on Facebook and it will probably have been via a message posted by one of them that the victim’s family discovered the awful truth. The police would have been trying to track down the exact location of Mr Bidve’s next of kin, then contacting the local police who in turn would have to dispatch somebody to tell the family of what has unfolded in Manchester. Meanwhile any of his friends could have posted a status update on Facebook that would have been visible to his family in a matter of seconds.

This is just another example of how social media is changing the world. Those of you on social media sites are probably already aware of the speed at which information is shared and that information can be transmitted far more quickly via social media than through TV, radio or newspapers.

Just today I learnt about the death of former Liverpool and Everton footballer, Gary Ablett, through Facebook rather than through traditional media outlets. The Arab Spring has been documented on Facebook and even more so on Twitter. Social media sites allow us access to information that at one time we would never have known existed. You Tube is alive with video clips of repression from many countries. It is little wonder that many of the more repressive regimes in the world look to censor the internet. During the riots in the UK during 2011 social media was blamed as being part of the cause of the riots, allowing people to communicate and organise themselves. However, it was also responsible for organising some of the clean up operations that took place in the shattered city centres.

Many technology journalists now see Twitter as a legitimate news source. I wonder how many news organisations use social media as a way of discovering news stories? By this I do not mean having a Twitter account and asking people to contact them with news. Rather I am talking about journalists scouring Twitter for news that is breaking. Twitter provides a virtual timeline of world events as they happen. In the US Andy Carvin of NPR (@acarvin) does just this. He is collating the Arab Spring and his Twitter feed can be very moving. I saw him interviewed on TWiG with Leo Laporte, Jeff Jarvis and Gina Trapani during which he revealed that he searches Twitter for words and phrases that people might use in a Tweet about a particular type of event. So he might search for the word “explosion” and then see what results he gets.

The world is changing at a phenomenal pace and we are all being swept along with it whether we like it or not. Our more inter-connected world provides us with opportunities to make new contacts and maintain old contacts in a way that would have been unimaginable 10 years ago. Along with the benefits there will be drawbacks such as the Bidve family have discovered this week. My condolences go out to them in this most painful of moments.

  • Share/Bookmark

Twitter Competition – Win A £50.00 iTunes Voucher

Wednesday, October 26th, 2011

Twitter competition to win a £50 iTunes voucherToday I am launching a Twitter competition with a £50.00 iTunes voucher up for grabs. Entry is very simple all you have to do is follow @michaelwalmsley on Twitter and retweet the following tweet just once:

Win £50 #Apple #iTunes voucher. Follow @michaelwalmsley and RT to enter #competition. T&Cs apply http://trymy.info/rDOyMK #socialmedia

You will then be entered into a draw with one lucky winner gaining the £50.00 iTunes voucher. The competition is running from now until midnight on 16th November 2011 and the winner will be chosen the following day. You can find out more here about my Twitter competion.

You have nothing to lose and something to win, so go on, have a go. Good luck everybody

  • Share/Bookmark

Google Incorporates Weather Into Google Maps

Wednesday, August 24th, 2011

The search giant Google has now added weather conditions to Google maps. Simply go to http://maps.google.co.uk and you will see a map of your world region.

Opening screen of Google Maps

Opening screen of Google Maps

In the top right of the screen is a drop-down menu with the word “Traffic”, hover over the menu and you will see there are other options, select “Weather”.

The drop down menu in Google Maps that shows the weather options

Choose "Weather" from the drop-down menu

Now you will get a weather map showing cloud overlain on your map. In addition you can see current weather conditions for major locations on your map.

Google Maps details showing clouds

You can see the weather front with the cloud formation

You can also click on the weather conditions for a location and get a four day forecast

Four day weather forecast for Blackburn

The four day weather forecast for Blackburn

How accurate the forecast is I cannot say but Google say that it will help you plan visits to locations that you might want to see.

There are configuration options on the left side of the screen that allow you to change features such as temperature from Fahrenheit to Celsius or wind speed from MPH to KPH. You can also disable clouds as well.

It is another way in which Google are trying to keep you locked into Google. I believe that they have realised that when it comes to dominance of the web that Facebook has an advantage because people live in Facebook while they use Google as a start point to their web travels. Google still needs to find a way to fully integrate everything into one seamless ecosystem although the black menu bar at the top of the screen when you are logged into your Google account does go a long way towards achieving this. Google still dominates the web in many ways and search engine optimisation nearly always refers to ranking highly with Google. The rise of social media has produced a new frontier on the Internet and gaining control of it will be worth billions of pounds in the coming years. Google have realised that they cannot just sit on their laurels and are now actively pursuing the social market.

Google have produced this video to introduce this feature:

Google Maps introduces weather

My only real concern with this is the amount of rain Blackburn is going to get over the next couple of days. Ah well, it’s set to clear up for the weekend!

  • Share/Bookmark

Google Updates +1 Button Making It More Social

Tuesday, August 23rd, 2011
Google Plus One Button

Update your Google +1 button to make it more social

Google have quietly made an improvement to their +1 Button. For those that do not know what the +1 button is it works in a very similar way to a Facebook Like button. When you are on a page that you like, and you have a Google account, then you can +1 the button (assuming that it is present) to say that you are voting for this page to say that the information on it is useful.

The improvement that Google have made to the +1 button is that now you can see annotations about which of your other Google friends have liked a page when you hover your mouse over the +1 button. This means that the +1 button becomes more social than it was before.

This at first sight seems to be a very minor change but is likely to help increase the use of the +1 button on websites. If the +1 button starts to gain more traction on the web then it is also likely to help increase the uptake to Google+ as well.

This is just another step towards Larry Page’s vision for Google to become more of a social company. Google are probably going to build more social signals into their search algorithm so that we, the users of the web, have a greater say in what the highest ranked sites are in organic results. It does make sense to use the pages that your friends have +1ed appearing higher in SERP’s than they would possibly have done otherwise asy our friends generally have the same interests as yo and so the pages that they like on the Net are likely to also be popular with yourself. It’s a win-win for Google and their users.

I have already updated the code for the +1 button on my site. You would need to do the same to take advantage of this feature. You can get a Google +1 button from this Google Webpage. If you are not sure how to do this then feel free to drop me a line on my contact page and I will do my best to help you out.

  • Share/Bookmark

Do the London Riots Show a Dark Side To Social Media? Yes and No.

Tuesday, August 9th, 2011
Riot Police can only look on as a building burns in London

Riot Police can only look on as a building burns in London

As I am typing this article Britain is wondering what has happened. There have been riots in a number of major cities, including the capital, London, Birmingham, Bristol, Leeds, Liverpool, Manchester and Nottingham. The initial riot was sparked by the death of Mark Duggan who was shot by police last Thursday. Since then there have been numerous incidents across London and in other cities around the nation.

It is now emerging that those taking part in the riots are often using social media services such as Twitter and BlackBerry Messenger (BBM) to co-ordinate their activities. Usually this involves users simply letting friends know about vulnerable businesses that can be attacked. Many of the incidents do not seem to be politically motivated but are simply the acts of a mob element within society.

The British Prime Minister, David Cameron, has cut short his holiday in Tuscany to chair a special meeting of COBRA to try to find a way to deal with the unrest that is sweeping many of our cities and the British Parliament has been recalled from its summer recess to discuss the matter. Britain has seen riots before, they were an annual event in the first half of the 1980’s but these are perhaps different in a number of ways. During the 80’s it tended to be just deprived inner city areas that were affected. Last night we have seen disturbances in the relatively affluent area of Ealing. We are also living in an era of 24 hour news coverage and smartphone usage. This means that there is much more material available to convey the magnitude of the events. Not only are journalists reporting the news but so are the people. I have just carried out a search for “London Riots” on You Tube and have returned 7930 results. Trending topics on Twitter in the UK right now include #riotcleanup, #prayforlondon, #pias (The organisation who had a warehouse burnt down), #Cobra and Teresa May (The British home secretary).

I have watched many comments about the riots on both Facebook and Twitter over the last 24 hours and find that the vast majority are against what has happened. One of those trending topics, #riotcleanup, is a way that people are collaborating on Twitter to organise clean up efforts. One Tweet I have just read is from @kayaburgess and reads “Almost everyone getting off the train at Clapham Junction is carrying a broom.” There is now a website www.riotcleanup.co.uk that has been created again to help co-ordinate the clean-up operation, not by the authorities but by ordinary Londoners who are appalled by the activities of a minority.

The press have been quick to say how the rioters have been using social media but I think it is worthwhile mentioning the good ways that social media has been utilised. The first hand video clips that are currently being broadcast and are available all over the net give us a real sense of what is happening, far more than any journalist can in a news report. The anger that has been felt by the majority of the British population has a way to express itself in a way that simply would not have been possible 10 years ago.  There are numerous groups that have been created on Facebook including “Supporting the Met Police against the London rioters” that at the time of writing has just short of half a million members.

This year we have seen Facebook and Twitter both used during the so-called Arab Spring to help organise resistance in many Arab countries. We in The West have looked on and even felt a greater affinity to our brethren in their struggle for freedom. Now we have seen these same technologies used to harm our own communities and there are calls for services such as Twitter and BBM to be closed down until the riots have stopped. I would urge that this does not happen, to do so would start to turn Britain into a totalitarian state. When would the next time be that social media services would be turned off? The next time a big anti-government march is planned? Let the people have their say, let the people use social media to co-ordinate their efforts to stop this violence.

I currently have a poll running on my Facebook business page asking whether people think that BBM should be turned off, you can access it at http://trymy.info/mRuXHZ. I would love to hear your views on this.

Over the last few days we have seen social media used first in a negative way but now in a more positive way. Social media is not going to go away to try and control or censor social media is ultimately pointless as people always find a way to circumnavigate controls and censorship. Let us embrace social media. Let us use it to give people a voice that can be heard not just in our communities but across the globe. Let us use it to show what is great about Britain, the people, our tolerance and the fact that we are prepared to go out not armed with a broom handle to do damage but a broom to clean up the mess.

I love you Great Britain!

  • Share/Bookmark

Facebook Competition: You’ve Got To Like It To Win It

Wednesday, August 3rd, 2011
Facebook competition details

Facebook competition: are you in it? Click image to enter

I am currently running a Facebook competition. All you need to do to enter the competition is go to my Facebook page http://trymy.info/nHPV3q, like the page and answer the simple question for your chance to win a £25.00 iTunes voucher. On August 31st 2011 I will select one winner, at random, from all the entries.

You will find lots of interesting links on my Facebook page to all things relating to technology, Social Media, search engines and computer security, plus the odd rant from myself!

You have nothing to lose and everything to gain, so go on, enter today! Good luck everybody!

  • Share/Bookmark

Juror Faces Prison Over Facebook Contact With Former Defendant

Tuesday, June 14th, 2011

Scales of JusticeLegal history has been made in the UK today when a former juror admitted contempt of court. What made this case ground breaking is the way that the crime was committed. Joanne Fraill was a juror in a drugs trial. She made contact with a recently acquitted defendant, Jamie Sewart, via Facebook. They discussed the progress of the trial in which a number of defendants were still awaiting to hear the outcome of their own cases.

At the time of the contact in August last year the jury was in the process of deciding verdicts against a number of alleged members of a drug gang. Sewart’s solicitor informed the judge that the contact had been made via Facebook between his client and the member of the jury. The case was stopped and collapsed as a result.

This week both Fraill and Sewart have appeared in the UK’s High Court to answer charges of contempt of court. Under UK law they face possible imprisonment for up to two years if found guilty.

The reason that the pair have been accused of contempt of court dates back to a speech given last year by the UK’s Lord Chief Justice in which he said that if somebody used the Internet to try to find information about a case they are trying then they may end up in prison.

The judge in the original trial had already told the jurors that they could only base their decision on evidence that they heard within the court. Fraill has admitted that she contacted Sewart via Facebook and discussed the case, including the jurys deliberations, while the jury was attempting to reach decisions over various alleged members of the drugs gang.

The case once again raises concerns over the ways that individuals use social media and social websites. There hardly seems to be a week goes by without news of people losing their jobs over the way that they have used Facebook or Twitter. In spite of the chorus of disapproval that seems to take place every time one of the social media giants implements some change or other that it is alleged breaches our privacy I would argue that biggest danger to privacy are not the social networks but rather the people that use them.

This is an emerging technology that is as game changing as the Internet was just over a decade ago. Individuals and organisations alike are having to learn the rules as they are going along. I can see the day will soon be upon us that during a new employees induction they will be given guidelines on what is and is not acceptable for them to share on their social media channels. Privacy campaigners may argue that an employer has no right to dictate what an employee can or cannot do outside of the employees contracted hours but most companies have clauses in their employment contracts that state if you bring the company into disrepute then you may face a charge of gross misconduct.

The etiquette of social media is still evolving and while much of it may be seen as common sense I would just point out that in my experience there is nothing common about sense.

  • Share/Bookmark

Yellow Pages, Search Engines or Social Media, Who Do You Trust?

Tuesday, June 14th, 2011
Yell, Google, Bing, Facebook and Twitter

Who do you trust when searching for local businesses?

I read an interesting article today that claims that people trust The Yellow Pages more than they do search engines like Google, Bing and Yahoo. It is a US based survey but it claims that 84% of those who took part in the survey used The Yellow Pages to find a local business in the last year against 76% who used a search engine. Only 32% said that they used a social network such as Facebook and Twitter.

So why would this be? I think a lot of it might come down to The Yellow Pages being a longer established brand. If we are honest if you were looking for something back in the mid nineties then pretty much your only option was to use The Yellow Pages. Search engines were still a relatively new idea and it was relatively easy to manipulate their results. Add to that many local businesses did not have a web presence in those days so you had little option but to go for The Yellow Pages.

As time has passed then search engine algorithms have become more sophisticated and so their results are more relevant. Local businesses are all waking up to the fact that having a website, even in its most basic form, is a requirement nowadays. The Yellow Pages have not been idle though and they now have a strong online presence through yell.com.

The statistics quoted earlier are for both online and print versions of The Yellow Pages so that perhaps skews the figures slightly as you cannot get a paper version of Google or Bing. I think that it is a valid figure though as I have to confess that last year I needed a tree surgeon and I had already picked up The Yellow Pages and was thumbing through it before I thought to myself “Why am I not looking for this online?”

I should hang my head in shame at the reason I did not go online initially to conduct my search. My thought pattern was that I probably wouldn’t find a small business online and a quicker option would probably be to use The Yellow Pages. The point I am trying to make is that even though I work in new media and deal with local businesses every day, help to promote their businesses online every day I still thought I would have a greater choice out of The Yellow Pages. Oh, and it was the paper copy of The Yellow Pages, not the website that I was using. I did put my copy down and start to search online instead, with a good result I might add.

This shows how much we are creatures of habit. I used the paper copy because that is what I have always done. I had never even thought about searching on line for a local company prior to that. I do now always search online when looking for goods and services, but if it has taken me this long to get round to using the web how long will it take more casual internet users?

One other thought I had on these figures was that of trust. Figures are constantly being bandied about that only about a third of users will click on the paid for ads on a search engine result page (SERP). Yet The Yellow Pages is full of nothing but ads. The Yellow Pages do not do anything to check or endorse companies it is simply a directory and the company pays for their ad and chooses which section they want to be listed in. We all know that when we use The Yellow Pages we tend to choose the companies whose ads stand out the most. This is no objective way of choosing a company, Company A have a more eye catching ad than Company B and therefore Company A must be better than Company B. I wonder if over time people will start to trust paid for ads on SERP’s? One comment I heard a few weeks ago was from somebody who only clicks on the ads and their rationale was that if a company is prepared to pay for me to click on their link then they must be serious about wanting to do business with me.

Perhaps this sort of view is going to become more prevalent in the coming years and it may very well be worth local businesses start to consider using services like Google Adwords or Microsoft adCenter for Bing. The advantage for advertisers is that you can choose which search terms you want your ad to appear under, meaning really targeted advertising.

Only 32% said that they used social media to search for a local company. I believe that this is primarily because social media is where search engines where ten years ago. People know that they exist, they use them, but they do not yet trust their search results enough to go to these sites first when looking for goods and services. People are still more interested in being sociable with their friends rather than with brands or businesses. It will be up to businesses to offer something in return for liking their Facebook page or following their Twitter account. It is also fait to say that while most household names are on one or both of the major social networks many smaller businesses have not yet moved into the social space.

The growth of mobile may spur the development of local searches on line. Often when you are searching for a local product you are searching for a telephone number to speak to somebody and so it follows that having your telephone number in a clickable format on your ad or webpage is likely to help contact rates from prospective customers. They can find your business via a search engine and then being able to click on the telephone number will be easier than keying it in. Of course yell.com can also provide this functionality via their website too.

I have been so intrigued by the results of this survey that I have set up my own on my home page. You will find it half way down the page, please do answer the single question and let’s see if our results are the same here in the UK.

  • Share/Bookmark

Twitter Gold (Image)

Tuesday, June 7th, 2011

Every now and again you are lucky enough to strike Twitter Gold, that’s when two unrelated Tweets happen to make perfect sense when seen next to each other. This happened to me this morning as this screen shot shows you:

Twitter Gold

Is this the cure for writers block?

  • Share/Bookmark